FAQs

• Forms of payment accepted?
  All major credit cards including Discover, American Express, Mastercard and Visa are accepted. We also use Paypal.

• How long will my order take to arrive?
  We are just as eager to get your order shipped as you are to receive it. We pride ourselves on efficiency.
  All orders ship by default via USPS Priority Mail which typically arrives within 2-3 business days, Saturday included.  Your item will ship the same day if you make the order on time via the countdown timer.
  If the order is listed as “Arriving Soon” then the item ships within 48hrs.  If you need it sooner we can make that happen as well with FedEx, UPS, DHL, etc. just let us know in the comments of the order.  

• Can I track my order?
  As long as we have a valid email address for you then you should have received tracking email from us upon shipping.  If you saved the tracking number but trashed the email then click here

• What is your Return policy?
  Depends, has it been opened or is it still in the box?  If it’s Never been opened, you have 120 days.  If you have opened it but changed your mind & haven’t used it, then time is ticking and you have 60 days from order receipt. Used items (ie submersed in water) are not returnable
  Details here

• Who can review products?
  Only verified customers, and preferably those who have purchased the product from us are allowed to review.  

• How do I review a product?
  (Hopefully you created an account)
  Simply search for your purchased product, select it and click on the “Review” tab underneath the image and let the inspiration flow.
  If you forgot to create an account then click here to get going- there’s other perks to having an account! 

• What is the point to creating an account and being an A-Z Scuba.com member?
  Do you like Frequent Buyers Programs where depending on the specific dollar amount you spend you are eligible to receive a discount?
  Good, so do we! Make sure you sign up and are signed in every time you
  make a purchase so that you can receive the discount for the remainder of
  the current AND following calendar year! Click here for specific details

• What will my email be used for?
  We hate spam just as much as you do, so we promise not to sell it to any third party or bombard you with annoying emails.